Job description:
- 5-10 years of experience in hospitality industry or related field.
- Strong knowledge of GRE (Guest Relationship Execution) principles and practices.
- Excellent communication skills for effective guest interaction at the front desk or reception area.
Key Responsibilities:
- Manage front office operations, ensuring a smooth flow of guests and visitors.
- Provide exceptional guest service by handling check-ins, check-outs, and resolving any issues promptly.
- Maintain accurate records of guest interactions, transactions, and communications.
- Coordinate with other departments to ensure seamless coordination of services.
