Job description:
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Understand that content is a significant part of the customer experience, and work closely with design to ensure the text and visuals achieve a perfect harmony.
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Work closely with UX Designers, Visual Designers, and other stakeholders to understand the requirements for projects and produce clear, concise, helpful user experiences.
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Create engaging customer journeys through copy for multiple features and categories to help users to solve their problems and use our product well.
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Manage UX copy across product lines.
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Analyse industry best practices to generate new content ideas and copy.
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Create Templates & Content style guide.
Skills / Experience:
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3+ years as a UX Writer or a related role, in a B2C startup.
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Ability to write a clear, attractive copy with a distinct voice.
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Strong research, writing, editing, and proofreading skills.
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Problem solving mindset & Attention to detail.
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Demonstrated experience in shaping content for multi-disciplinary projects, experience in working with product managers, design, and development teams.
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Excellent written and verbal skills to communicate with stakeholders and senior leadership.
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A portfolio of relevant work samples showcasing writing skills; content strategy; examples of instructional or learning content; transactional emails; in-product content; and copywriting work focused on user-centric principles.
